Whether you’re shopping online for the first time or have been a loyal customer at our Karachi store, we’re here to answer your questions and ensure your shopping experience with Zewar e Nayab is smooth, secure, and satisfying.

 

1. What kind of jewelry do you offer?

We offer a wide range of jewelry including gold-plated sets, kundan, polki, bridal sets, bangles, earrings, rings, and more — all crafted with precision and love. Our designs combine tradition with contemporary style to suit every occasion.

 

2. Do you ship across Pakistan?

Yes! We offer safe and fast delivery all over Pakistan, including Karachi, Lahore, Islamabad, Faisalabad, Peshawar, and more. All orders are dispatched with care and tracking details.

 

3. How long does delivery take?

Delivery usually takes 2 – 4 working days in Karachi and other cities take 5 – 7 working days depending on your location. During peak seasons or sales, it may take slightly longer, but we’ll always keep you informed.

 

4. Is Cash on Delivery (COD) available?

Yes, we offer Cash on Delivery across Pakistan. You can pay when you receive your parcel.

 

5. Can I return or exchange my order?

Yes, we accept returns and exchanges within 2 days of receiving the product, provided it is unused and in its original packaging. For more details, please check our Return & Exchange Policy.

 

6. Do you take custom jewelry orders?

Absolutely! We specialize in custom orders for bridal and party wear. You can share your design ideas or inspirations via WhatsApp or visit our store for a one-on-one consultation.

 

Why Choose Zewar e Nayab?

  • Over 40 Years of Trust & Experience
  • Premium Quality & Authentic Designs
  • Customized Jewelry Orders Available
  • Fast & Secure Nationwide Shipping
  • Personalized Customer Support

Affordable Elegance for Every Occasion